We worked with Chris. Over two weeks we came in 4-5 times. We were never pressured to start dealing before we were ready and he must have gone on at least 4 test drives with us. We used Edmunds.com to get a fair price for the vehicle and called Browns to find out what the additional charges we should expect. (tax, titling, fees, freight). Based on this we came up with the price we wanted. We got this price, along with the $500 owner loyalty. We were very happy about our deal. Granted, their first offer was sticker + tax, titling, fees and freight. The second offer was the same as above minus owner loyalty. Seeing as Hyundai reimburses owner loyalty, we sent him back with an offer for $800 less. There response was only $100 higher then our offer. We were happy. Please get preapproved financing people. With this done you only have negotiate the price of the vehicle. You basically rob the finance guys of any power. They will not be able to overcharge you by spreading the ..