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McDonald Hyundai

Hyundai Santa Fe Littleton CO | McDonald Hyundai Reviews

by Tim Mulvey (Littleton, CO) on November 1, 2011
Salesperson: Ken Muilenburg
Department: Sales

My experience at McDonald Hyundai was excellent!  It was my first time considering a Hyundai Santa Fe SUV and was skeptical due to not knowing a lot about Hyundai vehicles. I called the dealership and was put in contact with Ken Muilenburg who was so polite, patient and knowledgeable about the Hyundai product line. I told Ken that I would not be able to visit the dealership for a couple of weeks, due to work obligations. Ken offered to bring the Santa Fe to my work for a test drive!!!  Had it not been for Ken’s excellent customer service I am not sure I would have been ready to make a purchase so quickly. He was great!  I have worked car sales people in the past and he was unlike like anyone I had ever dealt with before.  He listened intently and let me dictate the speed of the process and I felt absolutely at ease. At all times he made sure I understood everything -- whether it be about the cars functions or any of my package options.  If anyone I know ever wants to buy a car I will definitely recommend Ken. You are lucky to have someone who is so passionate about finding people their dream car with an equally fantastic experience! If you have any way to recognize your employees for a job well done I feel Ken is a more then worthy candidate.

Dealer Reply:

Thank you again and enjoy that great new Santa Fe!

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